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High level conference: When E.S. talks, Granddad listens 2013-11-09 - Columbia, KY - Photo by Ed Waggener. Having watched all the Netflix episodes of The I.T. Crowd - our family is now able to handle 90% of all problems by just remembering the advice which solves 90% of the problems: "Have you tried turning it off and back on again?," as Roy Trenneman and Maurice Moss advise on any problem. E.S. Waggener, "Ev," above left, thinks he should have an office in Shelbyville and another in Columbia where he can give that advice and much more - and charge for it, as he explained to his techno-challenged Granddad, above. We shouldn't have been surprised but we now have two anecdotal incidents which support the 90% solution; once when our whole site was down and rebooting at our service provider somewhere in Middle America solved the problem. And most recently, when none of our top in house tech advisors could solve the problem of a notional iPhone which wouldn't update emails. That was frustrating. I shared the puzzler with Linda, and she instinctively asked, "Have you tried turning it off and back on again?" (even though she's seem all the episodes only once or twice). When I powered down and restarted, the ancient iPhone behaved perfectly. Will let everybody know when my tech guru, Ev, hangs out his shingle. He's good, and his work is almost as reasonable as the ultimate go-to man, Gerald Holt, the H.P. expert, Rotarian, and the man who brought the epidemic of pedalling your sofa across the countryside to Adair County. Results are all that matters to Ev, so don't be surprised if he charges his $25 minimum for just asking, "Have you tried . . ." even though you ought to have known that already. - GRANDDAD, Ed Waggener Permalink | Comments?

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