Everything for Your Home's
Beauty, Comfort & Convenience 384-2123
704 Jamestown St, Columbia
Dr. Ronald P. Rogers
Support for your body's natural healing capabilities
Click here for details
Click here for information
Real Estate & Auction Co.
Duo County Telecom
Now Available Through
Your Cable Service!
GUN & PAWN
What's Going On
Info about the
Janice Holt Giles
and Henry Giles Society
Columbia Gas Dept.
GAS LEAK or GAS SMELL
24 hrs/ 365 days
270-384-2006 or 9-1-1
Call before you dig
Directory of Churches
phone numbers and more
for churches in Adair County
Dept of Revenue caught up on refund backlog
Kentucky Department of Revenue Caught Up on Tax Refund Backlog; Implements Longer Call Center Hours Beginning Today. Processing of error free e-filed returns now estimated at 14 days
By Pamela Trautner
Frankfort, KY - The Department of Revenue is currently caught up processing the backlog of tax refund requests and has implemented longer call center hours to assist taxpayers.
The slowdown was attributed to increased identity theft and fraudulent claims, which caused the department to put in additional security features in light of recent high profile data breaches.
To date, the department has received nearly 800,000 returns of which almost 700,000 have been processed. This includes more than 580,000 refunds totaling $197 million. The overall volume of tax returns received is slightly ahead of this time last year.
"The department is processing refunds as expeditiously as possible given the strong internal controls and fraud detection processes we have implemented," said Dan Bork, commissioner of the Department of Revenue. "I just want to reiterate that we are focused on processing returns as quickly as possible while having measures in place to protect taxpayers from identity theft and the Commonwealth from tax fraud."
Going forward, the department anticipates that taxpayers will receive refunds from electronically filed, error free returns within 14 days. Taxpayers whose returns are filed with errors or abnormalities will take longer to receive their refunds as do paper filed returns.
Starting today, the department has extended its telephone hours for taxpayer assistance. Taxpayers can call 502-564-4581 between the hours of 8 a.m. to 6:30 p.m. eastern time Monday through Friday for help with their individual income tax return. Call center hours will return to normal on April 19.
In January the department answered 9,042 calls in the individual income tax section. For February, the department has answered 34,970 calls which average out to 1,748 calls per day.
Protect Yourself from Tax-Related Identity Theft The department reminds taxpayers to protect their personal information and actively monitor their credit reports, charge cards and bank accounts for any suspicious activity.
Tax-related identity theft occurs when someone uses another person's stolen Social Security number (SSN) to file a tax return claiming a fraudulent refund. Taxpayers may be unaware that this has happened until they file their return and discover that a return already has been filed using their SSN. Or the taxpayer may receive a letter from DOR or the IRS saying a suspicious return has been filed using their SSN.
Know the warning signs
Be alert to possible tax-related identity theft if you are contacted by DOR or the IRS about:
To contact the Kentucky Department of Revenue, call the taxpayer assistance line at 502-564-4581 or email email@example.com.
This story was posted on 2016-03-01 15:53:26
Have comments or corrections for this story? Use our contact form and let us know.
To sponsor news and features on ColumbiaMagazine, please use our contact form.
More articles from topic Kentucky:
Governor reaffirms commitment to infrastructure
Lockheed Martin agrees to pay $5 million for Paducah violations
Louisville chiropractor pleads guilty to health care fraud
Louisville man charged in the shooting of a US Postal Carrier
Gov. Bevin announces 3 newest KY Work Ready Communities
AG Beshear secures guilty plea from ex-Lee County Circuit Clerk
Rodney Ballard named new Kentucky Corrections Commissioner
Former soldier guilty of illegal export of defense article
Deadline for KY F&W game warden postions is 14 Feb 2016
District 3 Crews Complete Snow and Ice Operations
View even more articles in topic Kentucky
Click for Info
Bank of Columbia
Let Us Do the Yelling
Principal Broker & Auctioneer
Burton Real Estate
& Auction Service
Call Us For Appraisals
Click for Listings
On This Site
or Click Here
The Best of
Local Stories of
The Greatest Generation
Order Book or e-Book
See who's celebrating
Birthdays and Anniversaries
Special Events List
Find Great Stuff in
Antiques, Help Wanted,
Autos, Real Estate,
Legal Notices, More...