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Carol Perkins: A side trip (eventful of course) to the Apple Store

For almost all people on earth, a visit to the Apple Store for a delayed pain cashectomy is uneventful - not so for our Metcalfe County, KY,heroine, who was there not for a major operation, but to have her computer tuned. She was done in by an iPad browser. A true story: It happened in Green Hills Mall, Nashville, Tennessee. This post survival account is just one of her Christmas Stories.
The next earlier Carol Perkins column: Carol Perkins: Making our homes special for Christmas
By Carol Perkins

Last weekend, Guy and I went to Nashville for three purposes: to take my computer to the Apple Store in Green Hills Mall, finish shopping, and then take Joseph (our grandson) to the Shrek Ice Event at the Opryland Hotel for his birthday.

The Apple Store was our first stop. We exited onto Hillsboro Road, and sat in traffic for forty-five minutes for what normally would be a five-minute drive. Once inside the parking structure, we were in another line to find a place to park.

My computer is a big screen version, so carrying it through the parking structure, down two flights of stairs (the elevator wait was long), then down the escalator, and through a crowded store did not bring joy to Guy's world.

I missed my appointment but was "worked" in immediately. As I shooed Guy out of the store to do his errands, the tech ran diagnostic tests. "This is going to take about thirty minutes, so if you want to come back that will be good." Music to my ears.

The set-up of an Apple store consists of waist high tables with IPADS and IPHONES and the newest computers around it. Customers surround these stations, trying out these gadgets and waiting for assistance.

I saw what was coming, but had no way to prevent it. A young guy, leaning over an IPAD with his back to me, bent his knee, placing an outstretched foot behind him, and accidentally tripped me. I hit the concrete floor. All eyes were on me, but no one saw how I got there.

"Oh, I am SSSSOOOO SOOORRRY," he said as he "heaved" me to my feet. He didn't intend to trip me so I felt sorry for him, but knew I would be bruised and sore, once again falling on my bad right knee and twisting my wrist and elbow.

"You sure popped up quickly," he said. I knew he wanted to finish that sentence with ...for an old woman.

I limped out of the store and returned later to learn that my computer only needed the software reinstalled. "My husband will come back to get it," I said and found Guy nearby having a cup of coffee.

"I'll wait for you at the exit at the top of the escalator." That would give me time to go to one more store.

Then I waited and waited. Deciding he must be having trouble, I rode down the escalator to go find him, just as he started up with the computer. He looked at me as we passed, "It's a long story."

"Once I finally got to the back desk, someone wanted to see my paperwork." He had no paperwork. I had no paperwork. Finally, he said, "Look, my wife fell in here and she is in the car, waiting for me to get her computer so we can go to the emergency room." By then, they wanted to carry the computer for him.

"Guy, you didn't!"

"You do what you have to do!"

We then went to Carla's house to get Joseph.

As we merged onto Briley Parkway from I-65, the right lane slowed immediately and then stopped. "Surely not construction work here, too," I whined.

"I don't think this is construction. I think the traffic is backed up to go where we're going."

Miles from the exit? Surely not. I suggested passing the cars and shooting for the second exit, which would have been the one to Opry Mills. We pulled around the vehicles and they were indeed trying to get to the hotel exit. It reminded me of rush hour traffic in Atlanta-at a standstill.

The second exit was worse. "How bad do you want to see this?" I knew what that meant, so Joseph made another plan, which was to go to a toy store. So rather than spending nearly $100 for tickets to the event, we got by with a $15 Ben Ten Blaster. He also wanted to buy one for his cousin for Christmas so they could play together. How could I resist?

For the boys, it was a win/win situation, but I really wanted to see the ice sculptures! Maybe another year will bring Shrek Ice back to the hotel and I will not choose a weekend to go. As for Joseph, he didn't care one way or another. He was happy with his blaster.

(I wish you a very Merry Christmas and thank you for reading each week.)

You can contact Carol at

This story was posted on 2012-12-23 07:58:23
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