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BBB: Hang up on phony Medicare phone calls Kentucky Press News Service Lexington, KY - Medicare open enrollment in health and drug coverage plans for 2020 begins Ot. 15 and ends Dec. 7. The Better Business Bureau of Central and Eastern Kentucky issued a news release warning seniors to beware of scammers who might try to steal their information and money during this busy and potentially confusing time. In 2018, BBB Scam Tracker received more than 500 reports about scam calls claiming to be from Medicare representatives. Protect yourself and your loved ones from this common scam by knowing the red flags, BBB said in its news release. All these scams start with a call that may appear on your caller ID as Medicare or Social Security Administration, but they have many variations. The scammer's goal is to steal your information for their personal benefit. Some of the most popular versions reported to BBB Scam Tracker:
Don't answer calls from unknown numbers. If you receive a call from a number you haven't saved to your contacts, or if your caller ID says "unknown," don't pick up the phone. Also, know that scammers can dupe caller ID and mask their true phone number. A legitimate caller will generally leave you a voicemail and request that you return their call. When in doubt, hang up. If you do answer a call from an unsolicited caller and are greeted by a robocall or even a person who claims to be with a government agency, just hang up. Don't press any buttons, don't engage in conversation and don't ask to be removed from the calling list. Know how government agencies work. Government agencies don't call or email consumers unsolicited. Instead, they send letters if they need to contact you. For more information on Medicare open enrollment, plans and other help, log on to www.medicare.gov or call 1-800-MEDICARE. Consumers may report scams to BBB Scam Tracker at www.bbb.org/scamtracker. This story was posted on 2019-10-16 06:31:57
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