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Beshear secures refunds from online traffic school

Attorney general encourages drivers to use caution, research online traffic schools
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By Terry Sebastian/Crystal Staley
News from KY Attorney General Andy Beshear

FRANKFORT, KY. (15 Aug 2016) - Attorney General Andy Beshear is encouraging drivers to use caution and research online traffic school companies to ensure they are approved by Kentucky for state traffic school credit.

This wasn't the case for dozens of Kentuckians who used and attempted to have their driving record updated by the state.

In Kentucky, when a driver completes an approved course, the Kentucky Division of Drivers Licensing is electronically notified and a driver's record is updated.

The Kentucky Transportation Cabinet referred the issue with to the Office of the Attorney General once its division discovered the problem with the website.

Through its investigation, Beshear's office determined that 33 Kentuckians paid the website an average of $54 for online traffic school classes, believing the class was approved by the state.

Beshear's office worked with the company, and while not admitting liability, the owner of the website agreed to a provision under Kentucky law to reimburse Kentucky drivers the full cost paid for the unapproved course.

Beshear's office also required the website to clearly state that Kentucky doesn't recognize its program.

"A total of 33 Kentuckians will receive reimbursement under our agreement with this company," Beshear said. "In my office, we judge ourselves not just by big cases but by the number of individual Kentuckians we help. Every Kentuckian who is misled by a company deserves justice and an advocate. I want to thank my staff for taking the time to help each one of these consumers and the future Kentucky drivers who might attempt to use this website. I want to especially thank the transportation cabinet for bringing this website to our attention. It's partnerships like this that help government protect our citizens."

Under Kentucky's Consumer Protection Act, companies are prohibited from any false, misleading, deceptive or unfair act or practice in trade or commerce.

Beshear is asking any drivers who think they might have used a misleading online traffic school company to contact his office at 502-696-5389.

This story was posted on 2016-08-16 03:56:39
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