| ||||||||||
Dr. Ronald P. Rogers CHIROPRACTOR Support for your body's natural healing capabilities 270-384-5554 Click here for details Columbia Gas Dept. GAS LEAK or GAS SMELL Contact Numbers 24 hrs/ 365 days 270-384-2006 or 9-1-1 Call before you dig Visit ColumbiaMagazine's Directory of Churches Addresses, times, phone numbers and more for churches in Adair County Find Great Stuff in ColumbiaMagazine's Classified Ads Antiques, Help Wanted, Autos, Real Estate, Legal Notices, More... |
Carol Perkins: Invisible Customers Previous Column: Store Bought By Carol Perkins We were back in Glasgow from an appointment in Gallatin before I noticed that my purse was gone. Panic fell like fog. I had left it in a cart at Wal-Mart. When I told Guy, his only comment was, "I guess we'll have to go back." BACK meant another three-hour round trip. As he drove, I dialed every number I could find for customer service, deli, technical department, and pharmacy, but no one answered. It's a good thing I gave up. Once back, I dashed inside, and luckily, two cart attendants stood inside the door. One of them said they had turned in a small bag to customer service. "Oh, thank you so much," I said. I rushed to customer service to see a line and a single server. However, there was a person behind a computer without customers. "Excuse me," I said as I made my way to her, assuring others I wasn't breaking line. "I want to see if my purse is here." Even though I stood in front of the lady, I was invisible. Never even looked up. The other girl must have thought I'd broken the line, "Can I help YOU?" I explained. "No purse been turned in here," she said with a scolding, fiery tone. She might have been eighteen. Even when I explained what the guy had said, she brushed me off. She obviously missed the People Skills Class. When another worker rounded the corner, I said, "Can you please help me." She knocked on the customer service door and soon, I held my purse. Relieved and grateful, I thought about the goodness in most people and decided that the rude woman might not have known, but she could have said, "Let me check the office." It would have taken five seconds. Is there ever a reason to ignore customers in touching distance as if you don't know they're there? Dealing with the public is not easy, but a happy face keeps customers coming. As an aside, when I was a teen, I avoided a business in town because the owner made me feel if I was wasting my time browsing the racks. When I grew up and could afford to shop there, I didn't. We all have those stories that stick like mud pies to the roof of our mouths. You can contact Carol at carolperkins06@gmail.com. This story was posted on 2022-01-27 12:16:28
Printable: this page is now automatically formatted for printing.
Have comments or corrections for this story? Use our contact form and let us know. More articles from topic Carol Perkins:
Carol Perkins: Store Bought Carol Perkins: Give it UP Carol Perkins: Gallagher to the rescue Carol Perkins: A pretend cruise to Hawaii Carol Perkins: Life's Chapters, Six - Church Programs Carol Perkins: Life's Chapters, Five - The Tree Carol Perkins: Life's Chapters, Four - Parades and Santa Carol Perkins: Life's Chapters, Three - My Town at Christmas Carol Perkins: Black Friday traditions Carol Perkins: Life's Chapters, Two - In Town View even more articles in topic Carol Perkins |
|
||||||||
| ||||||||||
Quick Links to Popular Features
Looking for a story or picture? Try our Photo Archive or our Stories Archive for all the information that's appeared on ColumbiaMagazine.com. | ||||||||||
Contact us: Columbia Magazine and columbiamagazine.com are published by Linda Waggener and Pen Waggener, PO Box 906, Columbia, KY 42728. Please use our contact page, or send questions about technical issues with this site to webmaster@columbiamagazine.com. All logos and trademarks used on this site are property of their respective owners. All comments remain the property and responsibility of their posters, all articles and photos remain the property of their creators, and all the rest is copyright 1995-Present by Columbia Magazine. Privacy policy: use of this site requires no sharing of information. Voluntarily shared information may be published and made available to the public on this site and/or stored electronically. Anonymous submissions will be subject to additional verification. Cookies are not required to use our site. However, if you have cookies enabled in your web browser, some of our advertisers may use cookies for interest-based advertising across multiple domains. For more information about third-party advertising, visit the NAI web privacy site.
|