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KY Dept. of Revenue takes measures to protect taxpayer ID data

Identity Confirmation Quiz helps safeguard tax return process

From Pamela Trautner and Glen Waldrop
News from KY Finance & Administration Cabinet, William M. Landrum III, Sec'y

FRANKFORT, KY (3 Feb 2017) - To help guard against the growing threat of tax fraud and identity theft, the Kentucky Department of Revenue (DOR) has taken additional steps that enhance the safety and security of processing taxpayers' individual income tax returns, including an Identity Confirmation Quiz.

Here's a short video with more detail about the Identity Confirmation Quiz information:

Beginning today, some taxpayers will receive letters from the department asking the taxpayer to take a short online Identity Confirmation Quiz before their tax refund is fully processed. The letter will give specifics as to what the taxpayer must do to take the quiz.

"We have multiple internal procedures in place, along with third party techniques, that assist us in preventing tax fraud," said Daniel P. Bork, Commissioner of the Kentucky Department of Revenue. "We encourage taxpayers who receive this quiz letter to quickly respond, which will confirm their identities so we can continue processing their returns."

The identity confirmation quiz will be available for 30 days from the date of the letter at Once a taxpayer successfully completes the quiz, the department will continue processing their return. If the taxpayer fails the quiz twice or does not take the quiz, the department will require additional documentation such as the hard copies of W2s or 1099s.

The taxpayer should not ignore this letter. The sooner the quiz is taken and passed, the quicker the Kentucky Department of Revenue can continue processing the return.

The Identity Confirmation Quiz can be taken online anytime at or by telephone at 502-892-3399, during regular work hours (Monday - Friday 8am-5pmET) with an authorized representative to help with the process.

Receiving the Identity Confirmation Quiz letter does not mean the taxpayer has been a victim of identity theft. It only means the Department of Revenue wishes to verify the identity of the person filing before issuing the refund.

If the taxpayer receives this letter and has not yet filed a return, he or she should contact the Kentucky Department of Revenue immediately by email at or telephone at 502-892-3399.

This story was posted on 2017-02-04 04:15:25
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