Everything for Your Home's
Beauty, Comfort & Convenience 384-2123
704 Jamestown St, Columbia
Dr. Ronald P. Rogers
Support for your body's natural healing capabilities
Click here for details
Click here for information
Real Estate & Auction Co.
Duo County Telecom
Now Available Through
Your Cable Service!
GUN & PAWN
What's Going On
Info about the
Janice Holt Giles
and Henry Giles Society
Columbia Gas Dept.
GAS LEAK or GAS SMELL
24 hrs/ 365 days
270-384-2006 or 9-1-1
Call before you dig
Directory of Churches
phone numbers and more
for churches in Adair County
Diversified Consultants Inc. to open location in Louisville, KY
Collection company for telecoms to invest $6.65 million, create 433 jobs
Click on headline for complete story
By Zach Mazurak & Woody Maglinger
News from Commonwealth News Center
FRANKFORT, KY (Thu 26 Jan 2017) - Gov. Matt Bevin today announced Diversified Consultants Inc. (DCI), a collection services company servicing major-name telecom clients, will locate a new operation in Louisville with a $6.65 million investment expected to create 433 jobs.
"DCI's commitment to exceptional service makes it a great fit for Kentucky," said Gov. Bevin. "Their high standard of customer care will make them a terrific partner for the Commonwealth's dedicated workforce. We welcome DCI to Kentucky and look forward to seeing both their client base and workforce grow in the years ahead."
DCI will lease 40,000 square feet of a 60,000 square-foot building currently occupied by the downsizing Vantiv call center in the Commerce Crossings business park. The new DCI office will not only employ customer service agents but office-support staff including HR, quality administration, compliance and other functions. Gordon Beck, DCI's chief operating officer and a Louisville native, said he plans to quickly fill all available positions.
Buildout of the space could begin in late February and Beck said he and aims to open the new office by April 1. His Kentucky roots and confidence in the local workforce played into the decision to open the new office.
"Ours is an industry that too often gets a negative reputation. DCI is changing that in how we treat our customers and through our own company culture. We got to the top of our industry by being nice. We focus on the customer experience and are legal, moral and ethical," Beck said. "The reason we're opening this office in Louisville is our company is looking to expand its customer base and we know we can recruit the kind of employees who want to be a part of our company."
Founded in 1992 in Jacksonville, Fla., DCI is a family owned telecom collection services company. Charlotte Zehnder has acted as the company's CEO since 2010, and the company is a certified member of the Women's Business Enterprise National Council as a woman-owned business. DCI has quadrupled in size since 2009, currently employing 930 people across three locations in Jacksonville, as well as operations in Portland, Ore. and in the Philippines. Of those, 835 employees are located in the U.S.
Louisville Mayor Greg Fischer said the company's new location and jobs will add further momentum to the city's economy.
"Louisville's economy continues to thrive with the addition of a new business services company in south central Louisville. As we usher in a new year, we are proud to welcome DCI to our community," said Mayor Fischer. "We are especially excited to welcome home COO Gordon Beck, Louisville native and graduate of Fern Creek High School."
Sen. Dan "Malano" Seum, of Louisville, described the announcement significant for the community.
"I am pleased to welcome DCI to Louisville," Sen. Seum said. "It's a great day for Kentucky when a company with ties to the commonwealth and the city of Louisville plans to bring more jobs to our state. I look forward to DCI's success and wish them the best in future endeavors."
Rep. Jeffery Donohue, of Louisville, said DCI is the type of business the community continuously looks to add.
"Economic development is vital to the future of Louisville, and I am pleased to see that companies like Diversified Consultants Inc. are selecting our city as a place to grow their operations," Rep. Donohue said. "Investments like these will guarantee Louisville remains a great place to work, live and raise a family in the years to come. I look forward to a long-term partnership with DCI."
To encourage the investment and job growth in the community, the Kentucky Economic Development Finance Authority (KEDFA) in January preliminarily approved the company for tax incentives up to $1 million through the Kentucky Business Investment program. The performance-based incentive allows a company to keep a portion of its investment over the agreement term through corporate income tax credits and wage assessments by meeting job and investment targets.
In addition, DCI can receive resources from the Kentucky Skills Network. Through the Kentucky Skills Network, companies can receive no-cost recruitment and job placement services, reduced-cost customized training and job training incentives. In fiscal 2016, the Kentucky Skills Network provided training for nearly 95,000 Kentuckians and 5,000 companies from a variety of industry sectors.
For more information on DCI, visit www.DCIcollect.com/a>.
This story was posted on 2017-01-26 11:22:36
Have comments or corrections for this story? Use our contact form and let us know.
To sponsor news and features on ColumbiaMagazine, please use our contact form.
More articles from topic News:
Unemployment down year-to-year in 119 KY counties
Freedom Church Rd., Adair Co., KY, closed to through traffic
Celebration of Life for Ruby Barbee (1924-2017) 28 Sat 2017
The COF confused: Needs refresher course on GWS Lexicon
Bro. Craig Dunbar at Coffey's Chapel UMC Sun 5 Feb 2017
The Spirituals at Flatwoods SBC, Sun 29 Jan 2017
Constables Cheuvront, Rector & Troutwine honored
A Head's Up: Lots of changes today in CM Animals
Today 25 Jan 2017 is E/MC Chamber CD Day on The Hoss
Youth to lead service at Egypt Christian Church, Sun 29 Jan 2017
View even more articles in topic News
Click for Info
Bank of Columbia
Let Us Do the Yelling
Principal Broker & Auctioneer
Burton Real Estate
& Auction Service
Call Us For Appraisals
Click for Listings
On This Site
or Click Here
The Best of
Local Stories of
The Greatest Generation
Order Book or e-Book
See who's celebrating
Birthdays and Anniversaries
Special Events List
Find Great Stuff in
Antiques, Help Wanted,
Autos, Real Estate,
Legal Notices, More...