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State presents its side on reports of reported loss of benefits

During benefind transition

The Kentucky for Health and Family Services issued the following statement in response to a news report of Kentuckians losing benefits during the benefind transition:
"While we certainly acknowledge there are issues with benefind, much of what is said in the letter is not accurate. For example, this administration has never confirmed that 51,000 people lost benefits--that is simply untrue. There are 51,000 cases that had data integrity issues identified during conversion that will require manual review by a DCBS worker--but that does not mean that they lost benefits. Disseminating inaccurate information causes additional confusion and is contrary to the shared goal of these advocates and our administration--to ensure that those who are eligible receive their benefits."
- From Kentucky Cabinet for Health & Family Services, Fri 8 Apr 2016

This story was posted on 2016-04-09 06:50:29
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