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10-digit dialing now mandatory in 270 area code

'You must first dial an area code when dialing this number . . . ' is this morning's greeting if you don't remember to make the change.
Click on headline for complete story with '10 Things You Need to Know about Kentucky's new area code

By Andrew Melnykovych
News from the Kentucky Public Service Commission

Everybody who works or lives in area code 270 must use 10-digit local calls starting today

Public Service Commission Chairman David Armstrong reminds everyone who use automatic dialing in their telephone, computer, fax machine or other telecommunications devices that updates, if not already done, must be done now. The end of seven-digit call ended at midnight, January 31, 2014.


Area code 364 was created in December 2012 when the PSC decided that the best way to meet the need for more telephone numbers in area code 270 was through the creation of an overlay, which superimposes a new area code over an existing area code.

The overlay option is the least disruptive for all customers and imposes the smallest cost on businesses in the area, the PSC said in its order creating area code 364. This is the first area code in Kentucky created by an overlay. Dialing 1 for local calls is not necessary now and will not be necessary after Feb. 1. Local calls will not become long-distance calls.

The PSC noted that area code overlays have become the preferred method for creating new area codes nationwide. Overlays pose the fewest technical issues for implementation by an increasing complex telecommunication industry, the PSC said.

The first numbers using area code 364 may be assigned beginning March 3, 2014. Area code 270 numbers can be assigned after that date, but their availability will depend on how many remain in the inventory of each individual service provider.

Service providers in area code 270 are required by the PSC to educate their customers about the changes resulting from the new area code. The PSC is an independent agency attached for administrative purposes to the Energy and Environment Cabinet. It regulates more than 1,500 gas, water, sewer, electric and telecommunication utilities operating in Kentucky and has approximately 90 employees.

TEN THINGS TO KNOW ABOUT KENTUCKY'S NEW AREA CODE
  1. All current area code 270 numbers remain unchanged. Everyone with a 270 area code number can keep it. Nobody is required to change their area code or phone number.
  2. The overlay affects both landline and wireless services.
  3. Area code 364 will be overlaid on top of area code 270. That means that area codes 270 and 364 will occupy the same physical space beginning March 2014.
  4. In order to distinguish between phone numbers with area code 270 and those with area code 364, 10-digit dialing will be required for all local calls within the overlay.
  5. Ten-digit dialing also will be required for local calls into or out of the overlay in those areas that now allow seven-digit local calling across the area code 270 boundary.
  6. Ten-digit dialing means dialing the area code before dialing the number itself - for example: 270-555-1212 or 364-555-1212.
  7. Long-distance calls within the overlay will require 11-digit (1-plus) dialing, just as long distance calls to other area codes do now.
  8. A transition period, known as permissive dialing, began Aug. 3, 2013, and will end Jan. 31, 2014. During that time, local calls can be made using either seven-digit or 10-digit dialing.
  9. On February 1, 2014, 10-digit dialing for local calls will become mandatory in the area code 270/364 territory.
  10. Numbers with area code 364 may be distributed beginning March 3, 2014. Telecommunication service providers may continue to distribute 270 numbers for as long as they have any remaining in their inventories.


This story was posted on 2014-02-01 07:52:08
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