ColumbiaMagazine.com
Printed from:

Welcome to Columbia Magazine  
 

























 
Kentuckians eager to find Affordable Health Care immediately

Nearly 60,000 visit kynect within first 15 hours; Huge response temporarily closed kynect website; site is now back up and running
Click on headline for complete story

By Kerri Richardson & Terry Sebastian

FRANKFORT, KY - Midway through its first full day of operation, Kentucky's health benefit exchange, kynect, has been swarmed by nearly 60,000 visitors seeking information about affordable health care.

"The response has been swift and enormous," said Governor Steve Beshear. "The fact that nearly 60,000 unique visitors have clicked on kynect.ky.gov in its first day tells us that not only are Kentuckians ready for real, affordable health care, they don't want to wait another minute to find it."


Kynect was online and active at 12amET on October 1, 2013. Between midnight and 8:30amET, 24,000 users visited kynect, and filed 1,015 applications for health care coverage.

The immediate crush of hits led to the discovery of a system glitch that prevented users from filing applications for several hours. The rest of the site remained operational while the problem was repaired. Full function was restored at 3pmET.

Below statistics reflect activity on kynect as of 2:30pmeCT:
  • kynect had 57,625 unique visitors; viewing close to 600,000 web pages
  • The average visitor
  • stayed on the site for 11 minutes
  • The kynect contact center fielded 3,243 calls, and 110 e-mails. Call center workers also conducted 103 online chats
  • 52,095 people conducted pre-screenings to determine qualifications for subsidies, discounts or programs like Medicaid
  • Nearly 2,000 applications have been started; 1,235 have been completed
"While it's very encouraging that so many people immediately visited kynect today to learn more about available health insurance, you don't have to sign up today," said Carrie Banahan, executive director of kynect. "Open enrollment lasts for six months - there's plenty of time to get information and determine the best plan for you and your family."

Kentuckians in all 120 counties can visit kynect.ky.gov to comparison shop for health insurance products. Kynect is expected to help uninsured residents get coverage through private insurance plans or Medicaid, as well as the Kentucky Children's Health Insurance Program (KCHIP).

Four out of five Kentuckians who use kynect are expected to qualify for financial assistance to help cover a portion of their healthcare costs.

Kentuckians who sign up before December 15 will start coverage on January 1. Open enrollment is available through March 31, 2014.


This story was posted on 2013-10-01 17:49:40
Printable: this page is now automatically formatted for printing.
Have comments or corrections for this story? Use our contact form and let us know.


 

To sponsor news and features on ColumbiaMagazine, please use our contact form.

 

























 
 
Quick Links to Popular Features


 

ColumbiaMagazine.com content is available as an RSS/XML feed for your RSS reader or other news aggregator.
Use the following link: http://www.columbiamagazine.com/columbiamagazinerss.php.

Contact us: Columbia Magazine and columbiamagazine.com are published by D'Zine, Ltd., PO Box 906, Columbia, KY 42728.
Phone: 270-250-2730 Fax: 270-751-0401


Please use our contact page, or send questions about technical issues with this site to webmaster@columbiamagazine.com. All logos and trademarks used on this site are property of their respective owners. All comments remain the property and responsibility of their posters, all articles and photos remain the property of their creators, and all the rest is copyright 1995-Present by Columbia! Magazine and D'Zine, Ltd. Privacy policy: use of this site requires no sharing of information. Voluntarily shared information may be published and made available to the public on this site and/or stored electronically. Anonymous submissions will be subject to additional verification. Cookies are not required to use our site. However, if you have cookies enabled in your web browser, some of our advertisers may use cookies for interest-based advertising across multiple domains. For more information about third-party advertising, visit the NAI web privacy site.