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What to expect at CAUD

As we approach the first of the month and with bills due on the 10th of April Columbia/Adair Utilities District would like to update our customers on how we are handling the COVID 19 closures and what to expect.

Our lobby remains closed until further notice, but we are able to take payment at our drive thru, by mail, online at our website www.caud.net and by phone. We also have a drop box by the drive thru window for your convenience. You can also sign up for bank draft services (a form is on our website just provide a cancelled check or deposit slip and mail or drop them off to us to get this started).

We expect to be busy as usual the next few weeks to speed up the line we ask that you have your bill with you and if paying by check please have it filled out. If you are having services turned on or having a meter set we ask that you call our office so we can start the paperwork and then when you arrive we can get your signature and photo id to copy. If the drive thru is full please pull into a parking space and call the office we will bring the paperwork out to you.

Please be patient as we all are trying to do our best to serve you and work through this situation. We want to ensure that everyone is safe, healthy and services are provided as quickly as possible.

Thank you
Columbia/Adair Utilities District




This story was posted on 2020-03-24 15:55:22
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