JUST once if you would stay at the window and check your order before you drive off, THEN, I promise you, you will get the correct food, but now with some people, one might have to do this three/four times right at the window and always ask for your receipt, that throws them into a tizzy, hey this person might write in a review and guess what I have a couple of times and it has helped. TRY this solution it will work, drives my husband under the truck seat sometimes, but when I pay for something, I want it like I want it.... NOW if you give me food, then I take it and eat it and not say a word but if I pay...then! --Mary Ann